Privacy policy for the Helvetia Baloise website

The following company is responsible for the data processing described in this privacy policy:

Helvetia Baloise Holding Ltd
c/o Walder Wyss AG
Seefeldstrasse 123
8008 Zurich

For enquiries and to exercise your rights under section 12, you can contact these companies:

Helvetia Data Protection Unit
Helvetia Insurance
Data Protection
St. Alban-Anlage 26
4002 Basel
Email: datenschutz@helvetia.com

or

Baloise Data Protection Unit
Aeschengraben 21, P.O. Box
4002 Basel
Email: datenschutz@baloise.ch

Website visitors from the European Union or the European Economic Area can also contact our data protection officer in accordance with Art. 27 GDPR if they have any questions:

Helvetia Data Protection Officer
Helvetia Global Solutions AG
Äulestrasse 60
9490 Vaduz
Email: datenschutz@helvetia.com

Baloise Data Protection Officer
Baloise Life (Liechtenstein) AG
Alte Landstrasse 6
9496 Balzers
Email: dataprotection@baloise-life.com

Data subjects can visit our website; metadata such as browser, device type, duration of interaction, type of interaction, Helvetia websites visited or IP address is collected when they do. This metadata may be merged with other data held by Helvetia (e.g. on newsletter subscribers or mailing lists). Service providers contractually bound to Helvetia and Baloise and other third parties in Switzerland or abroad are used to process the data received. Further information can be found in the cookie settings. In addition to the desired browser configurations, you can also configure individual cookie settings there.

Your data will only be processed for the purposes we indicated to you when collecting your data, or if we are legally obliged or entitled to process it, and for other purposes that are compatible with the aforementioned.

Where we ask for your consent for certain forms of processing, we will inform you separately about the corresponding purposes of the processing. You can withdraw your consent at any time by notifying us in writing with effect for the future. Once we have received notice of the withdrawal of your consent, we will no longer process your data for the purposes to which you originally consented. The withdrawal of your consent does not affect the lawfulness of processing based on consent before its withdrawal.

Where we do not ask for your consent to processing, we base the processing of your personal data on the fact that the processing is necessary for the initiation or execution of a contract with you or that we or a third party have a legitimate interest in it, e.g. to pursue the purposes described below and associated objectives and to carry out corresponding measures. Our legitimate interests also include the marketing of our products and services.

Data subjects can visit Helvetia’s websites; metadata such as browser, device type, duration of interaction, type of interaction, Helvetia websites visited or IP address is collected when they do. This metadata may be merged with other data held by Helvetia (e.g. personal data of newsletter subscribers or mailing lists). Service providers contractually bound to Helvetia and other third parties in Switzerland or abroad are used to process the data received.

You can subscribe to our newsletter on this website. This will keep you up to date on media releases from the merged holding company. When registering for the newsletter, only company-related contact data (e.g. company name and email address of the company) from the input mask are transmitted to us.

To ensure the security of your data, we use the double opt-in procedure. This means that, after you have entered your email address and subscribed to the newsletter, we will send you a confirmation email with a link to the address you have provided. Only once you click on this link will you receive our newsletter in the future. Your consent is required to subscribe to the newsletter. You give us this consent by subscribing to the newsletter, and by doing so you also acknowledge our privacy policy.

You can withdraw your consent at any time with future effect by clicking on the relevant link at the end of each newsletter sent to you.

We use cookies to make this website user-friendly, safe and effective. Cookies are used to collect information about the use of websites. Each time this website is accessed, information is collected from the system of your access device. The visitor data collected in this way is pseudonymised, which prevents it from being attributed to a specific individual. The data is not stored together with other personal data.

You can adapt the use of cookies on our websites to your needs at any time in the Cookie Preference Centre or withdraw your consent for the use of cookies. You can also deactivate cookies in your browser settings. However, this may result in your not being able to access applications that make the websites and applications more efficient and in some of our services no longer working. If you would like a comprehensive and up-to-date overview of all third-party access to your internet browser, we recommend installing a browser plug-in that was created for this purpose. You can also set your computer to alert you every time a cookie is sent. Alternatively, you can also deactivate all cookies. To do this, you can change the browser settings in each browser you use and on each device you use. All browsers differ slightly from each other. You can find out how to change your cookie settings in your browser’s help menu.

For information on the processing of data by the respective third-party provider, please refer to the privacy policy of the service in question. You will also find further information on the individual settings options to protect your privacy there.

We use social media plug-ins on our website. You can usually recognise the plug-ins by the logos of the social media companies in question.

When you access such a platform, your browser establishes a direct connection with the servers of the respective social network. If you are logged into your relevant social media user account (e.g. LinkedIn) at the same time, the provider in question can assign your visit to our pages to your user account. Even if you do not have a user account with the specific social media portal or are not logged in there, it is possible that your IP address will be transmitted and stored there. 

Like every major company, we also use external domestic and foreign service providers to execute our business activities (e.g. for IT, logistics, telecommunications, sales and marketing). They only act in accordance with our instructions and have been contractually obliged to comply with data protection regulations.

When your personal data is processed, it may also be transmitted to third parties abroad in connection with your use of our website and our services.

Your data may therefore be processed worldwide, including outside of Switzerland, the EU or the European Economic Area (i.e. including in third countries such as the USA). Many third countries do not currently have laws that guarantee a level of data protection equivalent to the applicable data protection law. After the risk assessment has been carried out, we therefore take contractual precautions to contractually compensate for the weaker legal protection and pursue further steps (e.g. pseudonymisation) to reduce the risk of government access authorised by foreign legislation. In doing so, we rely on the legally required guarantees, insofar as the recipient is not already subject to a legally recognised set of rules to ensure data protection and we cannot rely on an exception clause. An exception may apply, in particular, in the case of legal proceedings abroad, but also in cases of overriding public interests, if contract processing requires such disclosure, if you have consented to it or if the data concerned has been made generally accessible by you and you have not objected to its processing.

• You can contact the Swiss Supervisory authority here.
• The contact details for the Liechtenstein Data Protection Office can be found here.
• A list of authorities in the EEA can be found here.
• The UK supervisory authority can be contacted here.

Please note that these rights are subject to legal requirements and that exceptions and restrictions apply. In particular, we may need to further process and store your personal data in order to safeguard our own legitimate interests, such as the establishment, exercise or defence of legal claims, or to comply with legal obligations. To the extent legally permissible, in particular to protect the rights and freedoms of other data subjects and to safeguard legitimate interests, we must therefore also partially or wholly reject a data subject’s request (e.g. by redacting certain content that concerns third parties or our trade secrets). In order for us to be able to rule out misuse, we must confirm your identity (e.g. with a copy of your ID, if identification is not possible via another method). We generally retain information relating to the processing of data subjects’ requests for three years.

For queries and to exercise your rights, you can contact any of the companies listed below in writing or by email:

Helvetia Insurance
Data Protection
St. Alban-Anlage 26
4002 Basel
Email: datenschutz@helvetia.com

Baloise Data Protection Unit
Aeschengraben 21, P.O. Box
4002 Basel
Email: datenschutz@baloise.ch

Your data will only be stored for as long as is necessary to achieve the aforementioned purposes and we are legally or contractually obliged to retain it.

In individual cases, it may be necessary to retain personal data for longer, e.g. if claims are asserted against us (during the statutory limitation period) or if we are otherwise contractually, legally or officially obliged to do so or if legitimate business interests (e.g. documentation and evidence purposes) require this. As soon as your data is no longer needed for the aforementioned purposes, it will be erased or anonymised as part of our usual erasure processes.

When processing personal data, we take appropriate technical and organisational measures to prevent unauthorised access and other instances of unauthorised processing. These are based on international standards and are regularly reviewed and adjusted if necessary.

Please note that the internet is a global, open network. When you transmit your data over the internet, you always do so at your own risk.