Helvetia Baloise email policy

The email header contains technical information about an email’s transmission route. Email headers are not displayed In most email programs and webmail clients.

In contrast, the body of an email (the actual text) is displayed by default. This may consist of simple text or several elements, such as text and attachments.

Abbreviation for Internet Protocol address. An IP address consists of a numeric code containing four numbers from 0 to 255 (e.g. 217.72.195.42). Newer IP addresses (IPv6) are much longer and consist of digits and the letters a–f separated from each other by a colon (e.g. 2001:8a2e:0370:0db8:85a3:7344:08d3:1319). This is the numeric address of a specific computer on the internet; this IP address can be used to uniquely identify a computer in the network.

In order to enable end users to avoid having to deal with complex numeric sequences, there is something called the Domain Name System, which converts IP addresses into alphanumeric identifiers. This can be used, for example, to convert the IP address 193.134.72.151 into Helvetia Baloise.

As there is not an infinite number of IP addresses available, private connections are usually allocated dynamic IP addresses. If the connection to a dynamic IP address is interrupted, the next available identifier is assigned when connection is re-established.

In contrast, a static IP address is mainly used for computers that provide services on the internet and should always be reachable under the same IP address (e.g. Helvetia Baloise).

Mailer daemons are the error messages that are sent from an email server to the original sender if an email cannot be delivered. Other terms for this include bounceback, bounce message and Delivery Status Notification (DSN).

Phishing emails attempt to obtain personal data from users. In general, you will be asked to disclose login details for email accounts, credit card information or login details and transaction numbers for bank accounts. The phishers create fake emails to give the impression of a trustworthy company.

A proxy server is an interface in a computer network. It ensures that all computers connected in a network can communicate with the outside world. Mobile operators also often use proxy servers to control internet communication from mobile devices

RBL lists are collections of IP addresses. Such lists can be used before establishing a connection in order to decide whether certain senders are allowed to deliver emails to the recipient system and with which level of spam probability such emails are to be marked. There are several types of such lists. Some list IP addresses from which the owner does not want emails to be sent or received, while other lists contain IP addresses that are responsible for sending spam.

A relay is a mail server that accepts and forwards emails from other mail servers according to defined criteria. An open mail relay is an insecurely configured SMTP relay serve and also forwards emails for which it is not responsible.

Scams refer to a special type of spam. Recipients are tricked into believing that they could win a large sum of money or get a good deal. In most cases, the email recipient has to make an upfront payment without receiving the promised outcome.

This word describes unsolicited email advertising. In technical terms, spam is separated into unsolicited commercial email (UCE) and unsolicited bulk email (UBE).